Brenda Ortiz

Brenda Ortiz has over 25 years of experience in strategic leadership and operational excellence within the healthcare and insurance industries. Currently serving as VP of Markets Shared Services at Health Care Service Corp., Brenda oversees best practices and governance across sales operations for multiple state plans. Previous roles include AVP positions in customer service and strategy, where Brenda led large teams and managed significant budgets to enhance member and provider services. Brenda's career began at Electronic Data Systems and included key positions at Allstate Insurance Company, focusing on strategic planning and project management. Brenda holds an MBA in Management Information Systems from DePaul University and a BBA in Business and Spanish from the University of Notre Dame.