Pamela Torres

Pamela Torres is an accomplished nursing professional with extensive experience in clinical leadership and compliance within healthcare organizations. Currently serving as a Senior Clinical Delegation Coordinator at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas since February 2022, Pamela provides expert oversight in Utilization Management and serves as a subject matter expert for NCQA standards and Medicare Advantage. Previous roles include Director of Nursing at Garfield Park Behavioral Hospital, where leadership was focused on high-quality care and regulatory compliance, and Chief Nursing Officer at Chicago Lakeshore Hospital, directing nursing operations and quality improvement efforts. Additionally, Pamela has experience as a Senior Accreditation Coordinator and Nurse Liaison within Blue Cross and Blue Shield, enhancing compliance with accreditation standards and care coordination. Pamela holds a Master of Science in Nursing with a focus on Health Systems Leadership from Oak Point University and a Bachelor of Science in Nursing from the University of the Philippines.