Chris Durham is a proven leader in Healthcare IT and contact center management, with extensive experience in operations management across various industries. They served as Senior Director and Sr Manager of Customer Support at MEDHOST from 2014 to 2019, focusing on enhancing customer satisfaction and support efficiency. Currently, Chris is the Vice President of Service Desk Operations at HCTec, where they continue to drive process improvements and operational excellence. Additionally, Chris has a Bachelor of Business Administration in Management and Human Resources from Trevecca Nazarene University, which they are currently pursuing.
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