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Manoj Raman

Head - Client Relations and Business Systems at HDFC International Life and Re Co Ltd

Manoj Raman has a diverse work experience spanning over two decades in the insurance and financial sectors. Manoj is currently serving as the Head of Client Relations & Business Systems at HDFC International Life and Re since November 2019. Prior to this, they worked at HDFC Life for over 11 years, holding various roles such as Associate Vice President in Health Operations and Customer Service, Business Systems and Technology, and Branch Operations. Manoj also served as a Senior Manager in Customer Service and Zonal Operations.

Before joining HDFC Life, Manoj held positions at HDFC Standard Life Insurance as a Manager in Regional Operations and at Stock Holding Corporation of India Limited as an Executive in Trades and Settlement. Manoj started their career at HDFC Life as an Executive in Product Development and later became a Manager in Hub Operations.

Throughout their career, Manoj has played a significant role in project management, product development, customer service, and operations. Manoj has demonstrated expertise in handling large-scale projects, ensuring compliance with regulatory requirements, improving business efficiency through process improvement initiatives, and managing vendor and partner relationships. Manoj also contributed to the implementation of efficiency measurement systems and tracking tools for individual and unit performance.

Manoj Raman completed an MBA in Finance from SVKM's Narsee Monjee Institute of Management Studies (NMIMS) from 2003 to 2006. Prior to that, they studied SSC in English at Our Lady of Remedy High School from 1981 to 1991. Manoj Raman also obtained certifications in MSP Practitioner from APMG-International in January 2015, and in CPISI from SISA Information Security (obtained details not provided).

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Timeline

  • Head - Client Relations and Business Systems

    November, 2019 - present