Ketan Somvanshi is an experienced software development engineer, currently serving as SDE-2 at Contacto since April 2021, contributing to the development of an Omnichannel Contact Center Platform powered by Plivo. Simultaneously, Ketan holds the position of SDE-2 at Plivo, focusing on building contacto.com. Prior experience includes serving as a Senior Software Engineer at Radix Health from July 2019 to March 2021, where backend development for flagship products DASH and DashSelf was performed. Ketan also worked as a Software Engineer at HSBC from July 2018 to July 2019, involved in full-stack development for customer and product onboarding. The career began as a Project Intern at Theta Controls, where research and development of an unmanned autonomous vehicle using the ROS framework were undertaken, complemented by foundational experience as a Core Team Member for PICT Robotics from April 2016 to March 2018. Ketan holds a Bachelor of Engineering in Electronics and Telecommunication from Pune Institute of Computer Technology, completed in 2018.