Transform your contact center into a powerhouse of employee engagement and exceptional customer experience with HeadsUp. Our innovative solution leverages advanced Machine Learning algorithms to not only enhance employee engagement but also predict and mitigate employee turnover. We offer actionable insights to significantly reduce churn likelihood.

At the heart of HeadsUp is our cutting-edge AI, equipped with a sophisticated Language Learning Model (LLM), designed to proactively identify and address key workplace challenges - from Mental Health issues to Diversity & Inclusion efforts and workplace safety concerns. Our technology empowers you to foster a more productive, engaged, and safe working environment.

But we don’t stop there. HeadsUp is committed to elevating Customer Experience (CX) in your contact center. Our CX solution provides comprehensive tools to measure your progress and evaluate agent performance effectively. With HeadsUp, you're not just investing in technology; you're championing a culture of well-being and excellence that resonates with every customer interaction.

AI/ML

Call Center

Human Resources

HeadsUp

The Johannesburg office focuses on technology innovation and administrative support, enhancing software quality and operational efficiency.

Johannesburg

Earl Lee

Bradley Greathead

This department focuses on creating, maintaining, and enhancing software applications and systems.

HeadsUp

Org chart

Teams

Software Development

Offices

HeadsUp

Org chart

Teams

Software Development

Offices

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