Headway
Anna Marin is a seasoned professional in customer experience operations, currently serving as Senior Manager of CX Operations at Headway since January 2025. Previously, Anna held various leadership roles at Noom, including Director of CX Operations, where strategic initiatives were developed to enhance customer and agent experiences. Anna’s experience encompasses significant positions at Shutterstock, where impactful customer retention programs and process optimizations were introduced, and with iSpeech, Inc. in business development. Additionally, Anna has a strong technical background, with earlier roles in software development. Anna holds an MBA in Information Systems from the New Jersey Institute of Technology and multiple degrees from Universitat Politècnica de Catalunya.
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Headway
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Headway is building a new mental healthcare system, rewired for access and affordability. Headway is building the first national, virtual network of therapists who accept insurance, helping providers to expand their practices, and individuals to finally find a therapist they can afford. And we’re doing it all through software.