Dwayne M. is an experienced Account Executive currently at Headway since May 2023, with prior roles at Gray Matter Analytics and Cigna. At Gray Matter Analytics, Dwayne M. focused on demand generation initiatives, collaborated with sales teams to enhance conversion processes, and conducted research to facilitate lead qualification. As a Quality Review and Audit Lead Manager at Cigna, responsibilities included driving training for employees and conducting operational audits for compliance. Dwayne M. also served as a Senior Inside Billing Sales Representative and Inside Sales Representative at Express Scripts, where extensive experience in billing accuracy, financial assistance, and customer service was gained. Dwayne M. holds a Bachelor of Science in Recording Arts Technology/Technician from Full Sail University, completed in December 2019.
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