HEAL Software is a preventive healing software for IT operations that fixes problems before they occur, which goes beyond the capabilities of today's AI-assisted APM and monitoring tools. HEAL can recognize signals that are indicators of future incidents and eliminate factors that can cause problems, as opposed to AI-driven monitoring toolsthat send alerts or find problem sources when an incident occurs. HEAL employs unsupervised AI to learn how a system operates under normal conditions and creates a dynamic baseline for the entire system and workload behavior; as a result, it can precisely signal upcoming issues and assists the ITOps team in problem prevention.

Software

HEAL Software Inc.

George T.

Mahesh Patil

Vikhyath Karumanchi

Raja Mulpuri

Alton Viegas

The Product Support team at HEAL Software Inc. ensures customers receive timely assistance and expertise in utilizing HEAL's preventive healing software. They handle customer inquiries, troubleshoot software issues, provide solutions to enhance user experience, and work closely with product development to resolve complex issues and improve the product. This team is essential in maintaining high customer satisfaction and operational excellence.

Product Support

Software Development

Sales and Sales Engineering

Product Support

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Team members

Other teams at HEAL Software Inc.

Software Development

Sales and Sales Engineering