Dorian Owens is an experienced EHR Support Manager at Healogics, Inc. since October 2021, with a strong background in IT service support and management. Prior to this role, Dorian served as Clinical Help Desk Manager at NTT DATA Services, overseeing a team of 18 agents and providing 24/7 support in a call center environment. Dorian's extensive experience includes positions as Lead System Support/Implementation Specialist at Xenatix, Help Desk Manager at Sandlot Solutions, and Technical Support at Gentiva Health Services. Educational qualifications include a Bachelor of Science in Information Technology from the University of Phoenix, an ACIE-Access Certified Implementation Engineer credential from Newman Regional Health, and an ITIL Foundation Certification from AMPG International.
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