Willie Baidy

Willie Baidy is an experienced professional with a robust background in customer support and technology. Currently serving as Helpdesk Team Lead at Healogics, Inc. since 2013, Willie Baidy manages technology equipment inventories and provides user support. Previous roles include Customer Support Tier II at ADT Security Services, where responsibilities included receiving calls and scheduling sales appointments, as well as various sales positions in the automotive industry. Willie's diverse experience is underpinned by a solid educational foundation, holding a Bachelor's Degree in Information Systems & CyberSecurity and an Associate’s Degree in Computer Networking Services from ITT Technical Institute, along with a Career Diploma in PC Repair from Penn Foster Career School.