Health Advocate
Alejandra Moreno, DSW, LMSW, currently serves as an EAP Care Manager at Health Advocate and as a Home Study Writer for Pathways Youth & Family Services, Inc. Alejandra has previously held positions as a Support Specialist at AiRCare Health, a Case Manager at Dallas College, and a Permanency Case Manager at 2INgage. Alejandra holds a Doctor of Social Work from Capella University, a Master of Social Work from Tarleton State University, and a Bachelor of Social Work also from Tarleton State University.
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Health Advocate
Caring for you in all ways. Always. We know all too well that the healthcare system is challenging to navigate. It makes people feel stressed, frustrated, and worried about costs—which often leads to them forgoing the care they need. We understand that dealing with these challenges feels lonely and scary. That’s why we’re here: We provide people with the personalized, expert care and support they need to take control of their health and well-being. We work one-on-one with them, guiding them to the right resources and answering their questions, giving them peace of mind. Our members can breathe easy knowing that they’re not alone because they have trusted, caring support that’s just a click or call away. We know that every health and well-being journey, and every person, is different. We pride ourselves on providing care and support that’s fully inclusive. We’re available 24/7, in the member’s preferred language, and through the communication channels they’re most comfortable with. Our compassionate team is comprised of healthcare experts who establish meaningful relationships with members and provide personalized help. Our experts are supported by a powerful digital experience, intuitive technology, and smart AI algorithms that assist with members’ current health needs as well as proactively address their emerging health issues. Our experts and our technology are the perfect combination, working together to educate, engage, and advocate for members in every interaction. Our caring approach delivers results: Improved health outcomes, lower healthcare costs, and peace of mind.