Vonessa Phillips Costa

Vonessa Phillips Costa is an experienced professional in the field of multicultural affairs and patient services, currently serving as the Senior Director of Quality & Member Engagement at HEALTH CARE INTERPRETER NETWORK since June 2021. Prior to this role, Vonessa held various positions at Cambridge Health Alliance from September 2008 to May 2021, including Director and Manager of Multicultural Affairs and Patient Services, as well as Off Hours Manager for Multilingual Interpreting. Earlier in their career, Vonessa was the Director of the Cross Cultural Communication Institute and served as Translation Services Coordinator at Cross Cultural Communication Systems, Inc. from 2001 to 2008.