The Operations and Customer Success Team at Healthcare Management Administrators is dedicated to ensuring seamless service delivery and enhancing client satisfaction. They oversee claims processing, enrollment, and client relationship management while driving operational efficiency. This team collaborates closely with clients to proactively address their needs, provide expert guidance on health plan management, and optimize the overall customer experience, thereby reinforcing HMA's commitment to delivering exceptional value in healthcare management.
Amy Wasell
Customer Care Manager
Arianna Bouska
Renewals Manager
Carrie Brose
Manager Sales Operations
Carrie L. Wies
Director, Client Success
Karmen Bickel
Senior Sales Executive
Lahiru Gammanpila
Claims Operations Manager
Lori Bauer
Director, Claims And Enrollmen...
Margie Cooper Stanto...
Vice President Of Operations
Michael Hicks
Manager, Claims Operations
Ryan Boyce
Senior Manager, Claims Operati...
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