HCML
Shahbaz Khan has extensive experience in credit control, currently serving as the Credit Control Manager at HCML since 2012. In this role, Shahbaz manages a team of four credit controllers and oversees all debtor ledgers, focusing on the collection of excess values and resolving long-term debt issues. Responsibilities include developing customer relationships, maintaining accurate cash allocation in the accounting system, managing advance payments and external funding, and preparing monthly cash movement and analysis reports for the board. Shahbaz also ensures the timely updating of sales ledgers and oversees the reconciliation of ledgers to customer records, while working closely with operations teams to enhance billing processes and customer experiences. Prior to HCML, Shahbaz worked as a Credit Controller at Criterion Capital Management.
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HCML
HCML is the UK’s leading provider of professional rehabilitation and case management services to the insurance industry, solicitors and corporate clients. We deliver added value to our clients by facilitating both speedy recovery and strong clinical outcomes, including managing appropriate treatment. Clinical rigour is at the heart of what we do, and we adopt an evidence-based, stepped-care approach at all times. Our services are structured and governed by our world-class medical advisory board, which includes rehabilitation and spinal injury experts, as well as medical advisers to the UK government. From absence management to tailored rehabilitation programmes, we ensure the patient/injured party journey is as smooth and effective as possible without over-medicalising the process.