Luis Guzman

Luis Guzman is an accomplished professional with extensive experience in clinical quality management and customer service across several industries. Currently serving as Clinical Quality Manager, Outreach Team Lead, and Outreach Coordinator at Healthfirst since January 2021, Luis oversees initiatives to enhance healthcare quality. Prior roles include Customer Service Specialist III at Maximus, Accounting Billing Clerk at The Westin New York Grand Central, and a Project Management Intern at JPMorgan Chase & Co., where Luis successfully executed project lifecycles and collaborated with global stakeholders. Additionally, Luis has experience as a Tax Professional at H&R Block, where expertise in tax preparation for over 150 clients was demonstrated. Educational background includes a Bachelor's degree in Financial Management and Audit from Pontificia Universidad Católica Madre y Maestra and further studies at the Borough of Manhattan Community College and Year Up.