Christine Payne

We are an Australian company, owned and operated by a team of dedicated workforce risk specialists. We focus on client partnerships to deliver quality services and financial predictability. Our Approach Providing world class claims management solutions for over 30 years, our team members thrive on helping organisations better navigate their approach to workforce risk strategy in partnership with your insurance consultant. Through the design and implementation of the very best self-insurance governance and improved management of your organisation’s liabilities, we can reduce the risk related costs to your company and achieve an overall uplift in productivity. Our Services We pride ourselves on the ability to deliver the best self-insurance governance services available. Our unique solutions are critical to our success in reducing your workers’ compensation costs and risks in your business, in conjunction with your broker or risk management consultant. Claims and Injury Management From determining liability through to monitoring return to work, our focus is on sustainable outcomes that reduce liability and improve cashflow. Systems and Injury Management Solutions Our team has been operating on most mainstream claims systems for many years. We have helped design the functions specific to self-insurers, that are now included in most workers’ compensation systems. Our intimate knowledge of the systems involved with workers’ compensation allows us to implement sustainable workflow processes designed to improve productivity and reduce liability. Operations & Management Reporting From understanding the current portfolio and injury demographics, to allocation and financial modelling, our operations and management reporting has helped organisations remove the misconception that liability cannot be controlled. Linking our claims management and system solutions to our ability to generate reporting that allows for proactive decision making across all stakeholders.