Michelle Puente

Sr. Director, Provider Network Management, Operations at Health Net

Michelle (Shelley) Puente has extensive work experience in the healthcare industry. Michelle (Shelley) started their career at Family Health Care Medical Group in 1999 as a Manager and worked there until 2001. Michelle (Shelley) then joined Health Net in 2002, where they held various roles over the years. Puente served as a Manager in Configuration from 2002 to 2013. Michelle (Shelley) then became the Director of Operations Support from 2013 to 2014, overseeing pricing and benefit configuration and managing the ICD 10 program and Duals Project. From 2014 to 2017, Puente was the Director of Configuration Pricing/Benefits/Provider Data Management/PTU, responsible for system migration and enhancing the customer experience. Michelle (Shelley)'smost recent role at Health Net is as a Senior Director of Configuration and Provider Management, focused on improving the customer experience and overseeing the transition to a new system.

Michelle (Shelley) Puente earned a Bachelor of Arts (B.A.) degree in Biology, General from Scripps College in the years 1979 to 1983. Michelle (Shelley) later pursued a Master of Management degree at the University of Phoenix from 2009 to 2010.

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Timeline

  • Sr. Director, Provider Network Management, Operations

    July, 2022 - present

  • Sr. Director, Configuration And Provider Management

    November, 2017

  • Director, Configuration Pricing/ Benefits/ Provider Data Managment/ PTU

    July, 2014

  • Director Operations Support

    July, 2013

  • Manager Configuration

    September, 2002