Mha Jennifer Hayes

Jennifer Hayes, MHA, has extensive experience in the healthcare sector, currently serving as Program Manager and Physician Services Task Lead at Health Quality Innovators since May 2013. Concurrently, Jennifer holds the position of EHR Coordinator at VHQC, also starting in May 2013. Previous roles include Office Manager at West Gynecology from April 2008 to May 2013 and Medical Assistant at Richmond OB-GYN Associates from August 2002 to April 2008. Jennifer's responsibilities have included patient care coordination, medical history documentation, laboratory communication, scheduling, and training staff in medical records management. Jennifer earned a Master’s degree in Health/Health Care Administration/Management from Mary Baldwin University (2018-2020) and holds a Liberal Arts degree in Health Care Administration from the same institution.