Lucy Thomason

Operations Manager at Health Shield Friendly Society Ltd

Lucy Thomason has worked for Health Shield Friendly Society Ltd since 2015. Lucy'sroles at the company include Operations Manager starting in September 2022, Customer Care Team Leader from February 2019 to August 2022, Senior Customer Care Officer from August 2017 to February 2019, Interim Team Leader (Customer Care) in August 2018, and Customer Care Officer from August 2015 to August 2017. Additionally, they worked at Assurant Solutions, Europe as a Claims Assessor from December 2014 to August 2015.

Lucy Thomason attended the University of Derby from 2011 to 2014, where they earned a Bachelor of Science (BSc) degree in Psychology.

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Org chart

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Manager

Kate Bates

Head of Operations (Executive Team)

Peers

Sam Holdaway

Business Relationship Manager

Sam Perkins

Project Manager

Anthony Shaw

Information Technology Manager

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Timeline

Operations Manager
September, 2022 - present
Customer Care Team Leader
February, 2019
Interim Team Leader (Customer Care)
August, 2018
Senior Customer Care Officer
August, 2017
Customer Care Officer
August, 2015