Julian Otis

Julian Otis is a versatile professional with a strong background in customer support, online community management, and creative production. Currently serving as a Customer Support Specialist I at Intercom, Julian emphasizes engaging and empathetic customer service. As an Online Community Manager and Content Creator for Health Union, LLC, Julian develops original content for health-related platforms. Additionally, as the Creative Producer for Julian Terrell Otis Arts Inc., Julian provides music composition and production services while also producing live performances. Previous roles include Product Support Specialist at Big Cartel, where Julian supported artists in the e-commerce sector, and Security Operations Manager at Northwestern University. With a Master of Music degree from Northwestern University and a Bachelor's degree from Temple University, Julian is also experienced in music education and administration from various summer programs and internships in the arts.