Liubov Kyrychenko

Liubov Kyrychenko has a diverse work experience spanning over several years. In 2023, they worked as a Reporting Analyst at HealthBeacon. Prior to that, from 2021 to 2022, they served as a Billing Manager at voicespin, where they managed customers' IP telecom accounts and handled balance reports. From 2019 to 2020, they worked as a Customer Support Analyst at animeprinthouse.com/animebedset.com, where they created shipping orders and managed customer escalations. Before that, from 2014 to 2018, they worked as an Account Relationship Manager at Textcellenttel, maintaining relationships with partners and offering VoIP services. Additionally, from 2013 to 2014, they worked as a Carrier Relations Manager at IXC Global Inc., managing accounts and fostering relationships. Finally, in 2009, they worked as a Dispatch-Logistics at Рикаш.

Liubov Kyrychenko holds a Bachelor's degree in Pedagogical Science, Correctional Pedagogy, and Linguistic therapy from the National Pedagogical University 'M.P. Drahomanov', Kyiv. Additionally, they have obtained various certifications, including Miss Excel's Top Productivity Hacks from LinkedIn, SQL Fundamentals from DataCamp, Financial Analysis in Power BI from DataCamp, Data Analyst in Power BI from DataCamp, and Data Analysis in Excel from DataCamp. Liubov has also acquired certifications in Excel: Dashboards for Beginners from LinkedIn, GitHub for Data Science Job Seekers from LinkedIn, HTML: Metadata in the Head from LinkedIn, IT Specialist - HTML and CSS from Certiport - A Pearson VUE Business, Introduction to Power BI from DataCamp, Power BI Data Methods from LinkedIn, SheCodes Basics from SheCodes, Technical Support Fundamentals from Coursera, Building Customer Loyalty from LinkedIn, Customer Service Foundations from LinkedIn, Customer Service: Problem Solving and Troubleshooting from LinkedIn Learning, Customer Service: Serving Customers Through Chat and Text from LinkedIn, Developing Your Emotional Intelligence from LinkedIn, Excel Essential Training (Office 365/Microsoft 365) from LinkedIn, and Learning HubSpot from LinkedIn.