Phillip Youngblood MBA, MS has over 20 years of experience in the healthcare industry. Phillip is currently working as the Sr. Director of Client Success at Healthcare Bluebook. In this role, they are responsible for managing client relationships and ensuring their success.
Prior to their current position, Youngblood held the role of Sr. Director of Client Success at Pivot from 2020 to 2022. During their tenure, they successfully managed the implementation and client success for 25+ health plan and employer accounts, generating $2.5 million in revenue. Phillip also achieved high renewal rates and delivered all implementations on time and accurately. Youngblood identified growth opportunities in all clients and developed an enhanced client success support model.
Before their time at Pivot, Youngblood worked at American Specialty Health from 2010 to 2020. Phillip held roles such as Director of Client Strategic Planning, Marketing - Silver and Fit and Senior Director of Program Solutions (Client Success) - Healthyroads. In these positions, they were responsible for strategic planning, marketing, and overseeing client support structures for various accounts.
In addition, Youngblood served as an Adjunct Professor at Southern Methodist University from 2018 to 2019, teaching a course on health promotion program evaluation.
Earlier in their career, Youngblood held leadership roles at Viverae, Inc., Alere (formerly Matria Healthcare), Matria Healthcare Inc., Cooper Aerobics, and Presbyterian Hospital of Dallas. These roles involved managing account management, client services, wellness consulting, fitness programs, and healthcare centers.
Overall, Youngblood's experience spans across client success, strategic planning, marketing, program management, wellness consulting, and leadership positions in the healthcare industry.
Phillip Youngblood holds an MBA in Strategic Planning and Management Consulting from Southern Methodist University - Cox School of Business, which they completed from 2000 to 2003. Prior to that, they pursued an MS in Kinesiology at the University of North Texas, graduating in 1997 after completing the program from 1995 to 1997. Their academic journey began with a Bachelor of Science degree in Kinesiology from the University of North Texas, where they studied from 1989 to 1994.
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