Ryan P.

Ryan P. is an experienced IT professional with a strong background in service delivery, support management, and technical solutions. Currently serving as the IT Service Delivery Team Lead at a healthcare company since August 2025, Ryan previously held the position of Senior Information Technology Support Analyst at iRhythm Technologies, Inc., where responsibilities included proactive IT service management and knowledge base development. Other notable roles include Information Technology Help Desk Manager at Virtual Squad LLC, Service Desk Team Leader at Tech Mahindra, and IT Cloud Desktop Supervisor at RealPage, Inc. Ryan's career spans over two decades with various positions emphasizing incident resolution, vendor management, and customer service excellence, supported by a Bachelor's Degree in Computer Science from AMA Computer College.