As Chief Executive Officer, Michael leads Health e(fx) with a passion for serving customers. An accomplished industry veteran, Michael is recognized for his senior leadership experience and successful track record for growth for both healthcare startups and large organizations. Internally, Michael promotes a disciplined, customer-centric culture of integrity, responsibility, and focus across the organization.
His diverse and challenging experiences have given Michael a broad, holistic view of customer needs within the healthcare industry. As a change agent, he has a proven track record of creating growth for companies in the highly competitive and dynamic healthcare space.
While Chief Marketing Officer of Prime Therapeutics (a pharmacy benefits-management company), growth nearly doubled in just four years and customer satisfaction levels were industry-leading. As an executive leader, he participated in the strategic transition of CIGNA HealthCare, resulting in sector-leading organic membership growth for three years. In addition, he supported the development of the first CDHC plan for Definity Health (a United Healthcare company), making it the fastest-growing health plan in U.S. history. And, as a managed care consultant for eBenX and Watson Wyatt Worldwide, he counseled Fortune 500 companies on the design, financing, and implementation of private healthcare exchanges.
Michael is a founding board member of the National Business Group on Health’s Institute on Health Care Costs and Solutions and is a founding sponsor of the Global Knowledge Exchange Network, an organization that works to identify and promote global adoption of promising health system models. He also served on the Board of Directors for the Upper Midwest Chapter of the National MS Society.
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