Tonya Krisanda

Tonya Krisanda is an experienced professional in client operations and analytics, currently serving as Manager of Client Operations at HealthEdge since May 2022. At HealthEdge, Tonya leads Client Analytics and Reporting and has established a cross-functional implementation team utilizing Scrumban methodology. Prior to this role, Tonya worked as a Senior Business Analyst at Burgess, creating Epics, Features, and User Stories, and facilitating solutioning meetings. Tonya's extensive background also includes positions at TMG Health, where technical support was provided during CMS audits and Medicaid reporting, along with operational and analytical support in claims processing. Earlier career experience includes work as Therapeutic Support Staff at the Family Enrichment Center and in customer service at Eagle Warranty. Tonya holds a Bachelor's Degree in Business/Marketing and Management from Penn State University, earned between 2007 and 2014.