Gilbert Gomez has extensive experience in IT support and service delivery, currently serving as an IT Product Support Engineer at WageWorks since July 2018. Prior to this role, Gilbert held multiple positions at FIS from January 2009 to April 2018, including IT Service Delivery Team Lead and Senior Programmer Analyst, focusing on application and infrastructure support for the company's Bill Payment application. Additional experiences include a summer internship as a MIS Intern - Business Systems Analyst at Abbott Laboratories in 2008 and five years of service in the United States Marine Corps as an Aviation Electronics Technician. Gilbert holds a Bachelor of Science in Information & Decision Sciences from the University of Illinois Chicago, completed in 2008, and attended Arizona Western College from 2003 to 2006.