Shabria Merchinson

Shabria Merchinson is an accomplished professional with experience in healthcare and administrative roles. Currently serving as an Implementation Analyst at HealthJoy since August 2022, Shabria has played a key role in managing project timelines and addressing internal and customer needs. Prior experience includes positions such as Front Office Coordinator at Healogics, Inc., where Shabria managed patient information and communication, and Medical Office Administrative Assistant at Central Dermatology Center, PA, focusing on insurance verification and medical billing. Shabria also held leadership positions, including Spa Operations Manager at XpresSpa, where Shabria developed operational budgets and strategies for profitability, as well as Customer Service Supervisor at Walmart, leading process improvements within the customer support team. Shabria is currently pursuing a Bachelor of Healthcare Administration and an MBA at North Carolina Wesleyan University.