HealthPartners
Jamie Plouff is a seasoned professional in user experience research and design, currently serving as the Lead for User Experience Research at HealthPartners since September 2015. Responsibilities include planning, researching, analyzing, and reporting on both online and offline experiences while utilizing diverse research methodologies such as usability testing, interviews, and benchmarking. Previously, as a Sr. UX Designer, Jamie conducted stakeholder interviews and integrated business requirements into web designs. Prior experience includes a role at Best Buy, where Jamie defined the information architecture for Geek Squad's appointment scheduling, and a decade-long tenure at Penta Technologies as Technical Communication Lead, encompassing various responsibilities in content strategy and UX research/design. Jamie holds a degree in Professional and Technical Writing from the University of Wisconsin-Milwaukee.
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HealthPartners
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HealthPartners is an integrated, nonprofit health care provider and health insurance company located in Bloomington, Minnesota, offering care, coverage, research and education to its members, patients and the community.