HealthSherpa
Karla Gironda is an experienced professional with a strong background in retail management and consumer advocacy. Currently serving as the Consumer Advocate Assistant Manager at HealthSherpa since August 2021, Karla previously held the position of Subdirector at ZARA USA from March 2014 to April 2021, where responsibilities included supervising store operations, managing staff training, and ensuring optimal sales and visual merchandising strategies. Additional experience includes roles as a Cashier at PUKET and as a Journalist and Administrative Assistant at Sansu Internet, supporting financial operations and social media management. Karla holds a Bachelor’s degree in Journalism from Universidade Federal do Paraná and has further education in the field from Opet.
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HealthSherpa
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HealthSherpa's mission is to help every American feel the comfort and security of having health coverage. They use innovation, technology, and customer service by real people to make your healthcare options easier to understand, faster to sign up, and simpler to use. HealthSherpa is a Healthcare.gov certified web broker, giving consumers, employers, and nonprofits a simpler platform for enrolling individuals and families in subsidy-eligible health plans. They provide consumers access to tools to aid their plan selection and to make the best use of their insurance after they’ve enrolled. With support via phone, email, and chat throughout the enrollment process, consumers don't need to feel confused by the Affordable Care Act (ACA) anymore.