Richard Dale

Richard Dale started their work experience in 1996 as a Senior Claims Analyst at Aetna, where they were responsible for handling large hospital claims and complex medicare and drugs claims. Richard also served as a Market Aligned Project Lead, overseeing all large volume claims issues for providers in Texas and Oklahoma. In 2006, they became a Process Improvement Consultant at Aetna, where they led cross-functional teams on projects and used various software tools to analyze raw claim data.

In 2014, Richard joined HealthSmart as a Medical Economics Consultant and later became a Business Analyst. Richard used their expertise in Microsoft Excel, Microsoft Access, Oracle, and SQL to create unrealized revenue from the use of complex queries and reports. Richard also worked as a Business Analyst II for Mckesson, handling projects related to identifying customers eligible for better GPO pricing. This initiative generated over $300,000 in new revenue in 3 months.

Overall, Richard has extensive experience in claims analysis, project management, business analysis, and process improvement. Richard is proficient in various software tools and has a strong track record of producing positive results.

Richard Dale has a Bachelor of Arts (B.A.) degree in History from Trinity University, which they completed from 1982 to 1985. Richard later pursued further education at The University of Texas at Arlington, where they obtained a Bachelor's degree in History from 2005 to 2012. Additionally, Richard Dale possesses a certification in Six Sigma Green Belt.