Alissa Smith

Alissa Smith is a seasoned professional with extensive experience in customer engagement and software training, currently serving as a Senior Customer Engagement Specialist at HealthStream since December 2019. Previously, Alissa worked at Covenant Technology Group as a Software Trainer and Retention Strategist, where responsibilities included training clients on the CredentialMyDoc platform. Alissa also has a diverse background as the owner of Fine Consignments LLC, managing all aspects of the resale clothing business, and as a Performance Analyst at Investment Performance Services, generating performance reports for pension and profit-sharing plans. Early career experience includes serving as a Registered Sales Assistant at Salomon Smith Barney, where Alissa facilitated securities trading and account management. Alissa holds dual Bachelor of Science degrees from the University of Georgia in Business Family and Consumer Sciences/Human Sciences.