Bhoomi Shah

Bhoomi Shah is an accomplished product owner and business analyst with extensive experience in managing product initiatives and bridging technical and business teams. Currently at HealthStream since September 2015, Bhoomi has successfully led multiple projects with a 90% on-time delivery rate, improved defect management processes by 70%, and enhanced customer satisfaction. Earlier roles at HealthStream included business analyst in business intelligence and compliance lead, where Bhoomi significantly contributed to CMS audits and productivity gains. Prior experience at Cellmark Forensic Services involved conducting quality assurance and analytical testing. Bhoomi holds a Master's degree in Human Genetics from Middle Tennessee State University and a Master's degree in Biotechnology from Gujarat University, along with a Bachelor's degree in Biotechnology from St. Xavier's College.