Heather Hodge

Heather Hodge is a seasoned professional with extensive experience in customer engagement, human resources, and healthcare recruiting. Currently serving as a Customer Engagement Specialist at HealthStream since April 2017, Heather has excelled in troubleshooting, tech support, and managing case escalations. Previously, Heather worked as a State Office Manager/HR Representative at Project Transition, overseeing administrative functions and compliance with HIPAA regulations. With a strong background in recruitment, Heather successfully staffed a mental health unit while at Correct Care Solutions and has experience in the full life cycle of healthcare recruiting as an Independent Contractor. Heather's early career included roles as a transcriptionist and counselor, supported by a Bachelor of Science degree in Psychology from Tennessee Technological University.