HealthStream
Jonathan Boone is a seasoned customer support professional with extensive experience in technical and customer service roles across various industries. Currently serving as a Senior Tier II Support Specialist at HealthStream since August 2019, Jonathan has excelled in resolving client issues and troubleshooting the HealthStream Learning Center. Previous roles include Tier I Technical Support Analyst at Net Health, where Jonathan contributed to knowledge base development and optimized licensing software. Earlier experience includes customer service positions at major telecommunications companies such as Verizon Wireless and AT&T, where Jonathan consistently achieved high performance metrics. Jonathan holds a Bachelor of Arts in Communications from the University of Illinois Springfield and an Associate of Arts from Lincoln Land Community College.
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HealthStream
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HealthStream (Nasdaq: HSTM) is dedicated to improving patient outcomes through the development of healthcare organizations’ greatest asset: their people. Their unified suite of solutions is contracted by healthcare organizations across the U.S. for workforce development, training & learning management, nurse & staff scheduling, clinical education, credentialing, privileging, provider enrollment, performance assessment, and managing simulation-based education programs. HealthStream’s corporate office is in Nashville, Tennessee.