Jinhyung Kim

Jinhyung Kim is a Data Delivery QA Engineer II at HealthVerity since January 2023, bringing a robust background in technical support and client management. Prior experience includes serving as a Tier 2 Technical Support Representative at Oliver Technology Corporation and a Client Support Engineer at Mitratech, where Jinhyung managed client accounts, detected software defects, and provided comprehensive support. Jinhyung has also participated in a data analytics bootcamp at The University of Texas at Austin, focusing on the application of various data science tools. Earlier roles involved student and instructor support at Sapling Learning and cashier duties at Aramark, showcasing strong customer service skills. Jinhyung holds a Bachelor of Science in Human Biology from The University of Texas at Austin.