Heart City Health
Paola Lizardi-Richards is an experienced customer service professional with a diverse background in client and patient support. Currently serving as a Customer Service Representative at Acceptance Insurance since October 2021, Paola also holds a position as a Patient Service Representative at Heart City Health, which began in June 2020. Prior experience includes working as a Client Coordinator at Home Instead Senior Care from September 2018 to September 2019.
Heart City Health
Heart City Health is a non-profit, Federally Qualified Health Center (FQHC) in Elkhart, Ind., that provides affordable, high-quality, medical, dental, and behavioral healthcare. Heart City Health also features an on-site pharmacy and provides many other support services. They accept Medicaid, Medicare, and most private insurances. As an FQHC, they are also able to offer a sliding fee scale which is based on income and family size. As Level-3 accredited Patient-Centered Medical Home, Heart City Health knows the importance of having a doctor who knows your specific health history and understands your individual needs throughout every stage of your life.