Jillian Wolken

Jillian Wolken is an experienced fitness instructor and technical professional with a strong background in product support and engineering. Currently serving as an Instructor at Heartcore since June 2024, Jillian teaches Megaformer fitness classes and is passionate about working with clients. From October 2016 to September 2025, Jillian held various roles at Carbon, including Senior Technical Partner and Staff Product Support Engineer, where responsibilities involved managing customer escalations, developing documentation, and improving technical processes to enhance customer satisfaction. Prior experience includes roles at Origin Labs, overseeing production and quality assurance, and a Quality Assurance Internship at Autonomic Technologies. Jillian holds a degree in General Engineering with a focus on Product Design and Development from California Polytechnic State University-San Luis Obispo.