Meredith Swan currently serves as a Senior Customer Support Specialist at Heartflow, where notable achievements include being awarded the Service Excellence MVP for Q1’25. Previously, in various roles at Heartflow, Meredith earned recognition as Service Excellence MVP in multiple quarters from 2022 to 2024. From December 2018 to May 2024, Meredith worked at lululemon, contributing as an Educator and Store Inventory Lead, where responsibilities included co-owning store operations and implementing inventory management strategies to enhance customer experience during peak sales periods. Additional experience encompasses billing and reimbursement roles at American Renal Associates and earlier positions in health and fitness organizations, including roles as an Exercise Physiologist and Physical Therapist Assistant. Educational credentials include a Master of Science in Health and Medical Informatics from Brandeis University and a Bachelor of Science in Exercise Physiology from the University of Massachusetts Lowell.
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