Jim Lorrig is an accomplished CRM Engineer III / Analyst at Heartland Business Systems since November 2015, specializing in leveraging the xRM Microsoft Dynamics platform for CRM functionality and custom solutions. Prior experience includes a contract role as Senior Business Analyst at Ameriprise Auto & Home Insurance, focusing on auto rate policy changes, and a tenure at School Specialty, Inc. from 2006 to 2015 in various positions, including Senior Project Manager - Operations, where Jim enhanced EDI/eTailing integrations. Additional roles encompassed responsibilities in business analysis, strategic planning, and technology management, overseeing teams and enhancing support across multiple business domains. Jim holds a degree in Applied Science with a focus on Business and Marketing from Fox Valley Technical College.
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