Rich Johns

Rich Johns has had extensive work experience in various roles and industries. Rich is currently working as the Director of Service Delivery at Heartland since January 2022. Prior to that, they worked as an Account Executive at Pulse Technology from August 2020 to August 2021. Before that, they were a Consultant at GHK Technologies Inc. from January 2020 to July 2020. Rich also held positions at Links Technology, where they worked as a Client Relations Manager from January 2016 to December 2019, and as a Technical Support Manager from May 2004 to January 2016. Rich started their career at Comdisco, where they worked as a Technical Support Manager from January 1996 to October 2002. Rich also held roles as a Research & Development Engineer from January 1990 to January 1996, and as a Technician from September 1984 to January 1990. Prior to that, they worked in sales at Schaumburg Toyota from September 2002 to April 2004. Overall, Rich has a diverse background and significant experience in service delivery, account management, consulting, client relations, technical support, and research and development.

Rich Johns attended Oklahoma State University from 1982 to 1984, where they studied in the School of Fire Protection and Safety Technology. Prior to that, from 1981 to 1982, they attended College of Lake County and pursued General Studies. In addition to their formal education, Rich has obtained various certifications, including "The Six Morning Habits of High Performers," "CompTIA Security+ (SY0-501) Cert Prep: 2 Technologies and Tools," "Cert Prep: CompTIA Security+ Exam (SY0-501): The Basics," "CompTIA Security+ (SY0-501) Cert Prep: 1 Threats, Attacks, and Vulnerabilities," "Cybersecurity Awareness: Building Your Cybersecurity Vocabulary," "Selling Security to Your Business Leaders," "Asking Great Sales Questions," "Interview Tips for Sales Professionals," "Sales: Customer Success," "Impromptu Speaking," and "Solution Selling." These certifications were obtained between October 2019 and July 2020 from LinkedIn.