Richard Thompson

Richard Thompson is an experienced Technical Solutions Specialist at Heartland since April 2021, where responsibilities include managing over 100,000 devices globally across large corporations and leading the implementation of Mobile Device Management systems. Previous roles include serving as Franchise Systems Admin at Snap-on Incorporated, where Richard focused on improving operational efficiency and reducing downtime, and as a Shift Manager at Culver's Restaurants. Early career experiences also include positions as a Junior Underwriter at Peoples Home Equity and Assistant Manager at McDonald's, where Richard contributed to training initiatives and operational improvements. Richard enhanced technical skills with continuing education in Computer Systems Networking and Telecommunications.