Shawn Villaire

Shawn Villaire has a diverse work experience spanning over two decades. Shawn started their career in 2000 as a Test Engineer at RoMan Engineering Services, where they conducted testing on components used in resistance welding operations. During this time, they also provided IT technical support and troubleshooting to end users.

In 2008, Shawn became an IT Manager at RoMan Manufacturing Inc, where they managed IT operations, security, and disaster recovery for multiple locations. Shawn strategically planned and executed the migration from on-premise Microsoft Exchange to Office 365, and supported various IT systems and software.

From 2015 to 2018, Shawn worked as an IT Manager at R&E Automated, where they were responsible for the design, implementation, and support of the organization's multi-site IT infrastructure. Shawn analyzed business requirements and translated them into system specifications, and developed and maintained the IT budget.

In 2018, Shawn joined NTT DATA Services as a Systems Integration Advisor, taking on the additional role of Team Lead Wintel Server Operations. In this client-facing position, they ensured the high availability of over 8,000 mission-critical servers and oversaw data center operations. Shawn effectively communicated technical issues and requirements to non-technical associates and customers.

Currently, Shawn is working at Heartland Home Services as an Information Technology Infrastructure Manager. In this role, they are responsible for unifying and optimizing the IT infrastructure across the company's 40+ brands. Shawn serves as the primary technical consultant for supporting growth through mergers and acquisitions, and performs IT infrastructure and cybersecurity assessments on newly acquired brands.

Shawn Villaire's education history begins with completing an Associate of Science degree in Electrical, Electronic and Communications Engineering Technology/Technician from Macomb Community College in 2000. Following this, Shawn attended the University of Phoenix from 2004 to 2007 and earned a Bachelor of Science degree in Information Technology.

In addition to formal education, Shawn has obtained several certifications. These include the Microsoft Certified: Azure Fundamentals certification from Microsoft in March 2021, the Microsoft Office 365: Administration certification from LinkedIn in September 2020, and the SQL Tips, Tricks, & Techniques certification from LinkedIn in March 2018. Other certifications include Planning a Microsoft Cloud Solution, Putting ITIL® into Practice: Problem Management Techniques, Scrum: The Basics, Transitioning from Technical Professional to Manager, and Windows Server 2016: Manage, Monitor, and Maintain Servers, all obtained from LinkedIn in January and December 2018.

Furthermore, Shawn holds various certifications from Microsoft, including MCPS: Microsoft Certified Professional in April 2012, MCITP Desktop Administrator 7, MCITP Enterprise Administrator, MCITP Server Administrator, and Microsoft Certified Technical Specialist, all achieved in March 2011. Additionally, Shawn obtained the MCSA Server Administrator certification, although the specific month and year are not provided.