Paul Lacey is an experienced general manager at Hanson UK, currently leading the Hanson Customer Service Centre since January 2013, focusing on regional team integration and customer excellence through an omnichannel strategy. Previously, Paul served as General Manager for Hanson Packed Products, where efforts stabilized and grew a previously loss-making business. In earlier roles at Hanson, including Head of Sustainability and Marketing, Paul promoted sustainability initiatives and improved overall marketing strategies. Prior experience includes senior marketing positions at Sherwin-Williams and AkzoNobel, where Paul was instrumental in launching new product lines and expanding market presence. Paul holds a degree in Business Studies from Oxford Brookes University.
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