Tracy Bickerdike is the Head of Lessee Capability at Star Pubs, leading a team to enhance lessee training and sustainability. With over 30 years of experience in the hospitality sector, they have successfully managed pub operations and development, notably transforming struggling establishments into thriving businesses. Tracy held previous roles at prestigious companies, including a significant tenure at Greene King and Mitchells & Butlers, where they demonstrated expertise in business development and training. They earned a Master of Science in Multi Unit Hospitality Leadership and have continued to invest in their professional growth through various certifications.
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