Sam Rickerby

Second Line Support Engineer
at Hela Brands

Sam Rickerby is an experienced IT professional currently serving as a Second Line Support Engineer at Hela Brands since November 2025. Prior to this role, Rickerby worked at Lupton Fawcett LLP from January 2021 to November 2025 as an Information Technology Support Analyst and also held the position of IT 1st Line Support. Earlier experience includes serving as an Information Technology Help Desk Apprentice at Hudgell Solicitors from June 2019 to December 2020 and working as a Customer Service Assistant at Savers Health Home & Beauty from December 2015 to May 2019. Rickerby holds a Level 3 MTA Networking certification in Network and System Administration from ESTIO Training (2019-2020) and a BTEC Level 3 in Music Technology from Leeds College of Music (2016-2017).

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