Helia
John Coburn is an experienced IT professional currently serving as the Service Desk Manager at Helia, overseeing IT support services and leading a team to ensure business operations and client satisfaction. Previously, as a Cyber Security Incident Manager at Employment Hero, John formulated and executed incident response plans to address cyber threats. In earlier roles, John managed diverse teams at Dementia Training Australia, Aussie, and Webstercare, focusing on innovation, customer satisfaction, and operational efficiency. John holds a Bachelor of Science in Business with Law from the University of South Wales.
Helia
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Helia (formerly Genworth) has proudly played a pivotal role in the property market since 1965. As Australia’s first Lenders Mortgage Insurance (LMI) provider, we are a specialist in our field and are dedicated to leading the way for years to come. For many Australians, owning your own home remains a lifetime aspiration, and we work with our customers and partners to help them achieve this dream at various stages of their home buying journey — whether they are looking to save for a deposit, purchase their first home, upgrade or manage retirement by unlocking equity in their home later in life. We are reimagining the home ownership experience to get you there faster. Our purpose is to accelerate financial wellbeing through home ownership, now and for the future.