John Winegarden Csm, Icp, Yellow Belt (Six Sigma)

John Winegarden is an experienced professional in customer experience and technical communication, currently serving as a Senior Customer Experience Analyst at Helion since May 2020, where responsibilities include managing customer experience for SaaS/PaaS digital health applications. Prior roles include Senior Consultant at System One, where John led risk management initiatives for PNC Technology Infrastructure Services, and IT Project Owner at CVS Health, overseeing diverse teams in Agile and Waterfall settings. Additional experience encompasses technical writing and web development positions at organizations such as Philips Respironics and Bondi Media. John holds a Bachelor of Science in Integrated Marketing Communications from Point Park University and an Associate's degree in Media and Professional Communications from the University of Pittsburgh.