Helion Market Research
Karen Augustijns serves as a Senior Analyst and Research Consultant at Helion Market Research since September 2010, bringing extensive experience in market research. Previous roles include internships at TNS Media from September 2008 to January 2009 and Columbus Ghent from September 2007 to November 2007. Academic qualifications include a Master in Psychologie of Advertising and Marketing from Aix-Marseille University and a Master in Industrial and Organization Psychology from Ghent University. Early education includes studies in Human Sciences and Science and Mathematics at Heilig Graf and Sint-Jan Berchmanscollege, respectively.
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Helion Market Research
Helion Market Research is one of the world's leading Mystery Shopping agencies, with a focus on Customer Experience Measurement, Sales Channel Measurement, Sales Channel Effectiveness & Business Intelligence. With a 400.000+ field force in 100+ countries worldwide we are specialized in multi-country research solutions. A broad range of tailored & insightful research solutions have helped already hundreds of clients across different industries achieving a higher customer experience, sales and trade-marketing performance. We use the methodology of Mystery Shopping & Auditing to measure your branded tochpoints, be it Sales, Trade-Marketing or Customer Experience focused. We are a recognized leader in our domain, with more than 15 years of experience. Consulted by leading brands, Market Research & Consulting agencies for our experience. Helion performs multi-country mystery shopping programs and retail audits across different industries: - Automotive - Technology - Financial Services - Consumer Goods - Retail - Health & Personal Care - Fashion & Lifestyle - Travel & Hospitality