Helion Market Research
Koen Hollander is a Functioneel beheerder at Veiligheidsregio Zaanstreek-Waterland since March 2020, responsible for maintaining significant software packages. Currently in training as a Communicatieadviseur Commando Plaats Incident, Koen will provide communication advice during incidents. As an intranet editor, Koen writes and edits internal news articles, and has held various roles including RCC-ondersteuner, project leader for replacing AV equipment at fire stations, and Scrum Master. Koen also serves as a Paaldansinstructeur at Elisa Jo's Studio, a Penningmeester at Stichting Be Pride, and a guest lecturer at NOVI Hogeschool. Additionally, Koen has experience as a Mystery Shopper with multiple organizations and has been an instructor on Udemy since January 2019. Educational qualifications include a bachelor's degree in Bedrijfskundige informatica from NOVI Hogeschool and various certifications in ICT and media development.
This person is not in any offices
Helion Market Research
Helion Market Research is one of the world's leading Mystery Shopping agencies, with a focus on Customer Experience Measurement, Sales Channel Measurement, Sales Channel Effectiveness & Business Intelligence. With a 400.000+ field force in 100+ countries worldwide we are specialized in multi-country research solutions. A broad range of tailored & insightful research solutions have helped already hundreds of clients across different industries achieving a higher customer experience, sales and trade-marketing performance. We use the methodology of Mystery Shopping & Auditing to measure your branded tochpoints, be it Sales, Trade-Marketing or Customer Experience focused. We are a recognized leader in our domain, with more than 15 years of experience. Consulted by leading brands, Market Research & Consulting agencies for our experience. Helion performs multi-country mystery shopping programs and retail audits across different industries: - Automotive - Technology - Financial Services - Consumer Goods - Retail - Health & Personal Care - Fashion & Lifestyle - Travel & Hospitality